The PI Operations Team

The PeopleAttorneys
Actually Work With

A dedicated PI team means you're not talking to a general front desk. You have a named contact who knows your cases, answers your calls, and is accountable for every open file. This is that team.

Director of Operations

Leading the Operation

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Dr. Noam Sadovnik, DC
Director of Operations
Leadership
Dr. Noam Sadovnik, DC
Director of Operations · Metropolitan Accident & Injury Center
A Doctor of Chiropractic with 20+ years building healthcare systems across New York City — including Clinicube (NYC's first medical co-working space), redi™ (a practice automation platform), and Wellhaus. Dr. Sadovnik joined MAIC to build the dedicated PI operations infrastructure that makes every SLA commitment deliverable. He is the accountability layer for everything this team does.
Doctor of Chiropractic · 20+ Years Experience
Founder — Clinicube · redi™ · Wellhaus
Featured · Brain World Magazine
Partner — Rothman Orthopaedics · Stanford Medical
Full Profile → LinkedIn
Dedicated PI Operations

The Team Behind Every Case

These are the people attorneys communicate with directly — the liaisons, coordinators, and operations staff who make the SLA commitments real.

[A]
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Attorney Liaison
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[Liaison Name]
Senior Attorney Liaison
[Bio — 2–3 sentences. Focus on years of experience working with PI attorneys, background in legal/medical coordination, and what attorneys can expect from working with them directly.]
[Direct Phone] [Email Address]
[B]
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Attorney Liaison
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[Liaison Name]
Attorney Liaison
[Bio — 2–3 sentences. Background in legal support, patient advocacy, or healthcare administration. Bilingual if applicable — note Spanish fluency here as it is a key differentiator for Bronx cases.]
[Direct Phone] [Email Address]
[C]
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Intake Coordinator
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[Coordinator Name]
PI Intake Coordinator
[Bio — 2–3 sentences. Focus on patient communication, scheduling, and how they ensure referred clients are seen quickly. Note if bilingual. Tone: warm, competent, reassuring.]
[Direct Phone] [Email Address]
[D]
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Operations & Admin
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[Staff Name]
PI Operations & Administration
[Bio — 2–3 sentences. Focus on insurance coordination, billing, No-Fault authorization, and administrative support for active cases. Note any certifications or relevant background.]
[Direct Phone] [Email Address]
Why a Dedicated Team Changes Everything

Not a Department.
A Dedicated Operation.

01
No Shared Attention
PI cases have different documentation requirements, different timelines, and different accountability standards than general medicine. A team focused exclusively on PI doesn't split attention with other priorities.
02
Named Accountability
When you refer a case, you know exactly who is responsible for it. Not "the clinic." A named person with a direct line, whose performance is measured against the SLAs we commit to every attorney.
03
Built for the Relationship
Attorney relationships are long-term. Liaisons are trained to communicate the way attorneys prefer — concise, accurate, and proactive. No chasing. No following up on reports you should already have.
Ready to Meet the Team

Your Liaison Is
Waiting for Your First Referral

Submit a referral today and your assigned liaison will confirm appointment details within 2 hours. That's the relationship starting point.

Submit a Referral → View Facility & SLAs
Mon–Sat · 8am–8pm · (718) 555-0000 · Se Habla Español